How to calculate and improve your agency’s churn rate

To grow your agency, you need to lose some clients. While it sounds crazy at first, there is actually value in that thought. Understanding why clients leave enables you to improve your acquisition and retention approach. So if you’re an agency owner and you don’t track churn rate, this article is for you. What is…

The post How to calculate and improve your agency’s churn rate appeared first on Content Krush.