We integrated AI into our website chat and our KPIs flew off the charts. Here’s exactly how we did it and what we learned along the way. Key Outcomes: 43% increase in chat conversion rates >50% improvement in the value per chat CSAT scores matched human-led interactions I like to joke that one of my
The post AI Experiment: Hacking HubSpot Chat to Improve the Customer Experience first appeared on Content Krush.
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