For most Nigerians, the moment a bank transfer goes awry—money deducted, but no value received—the ordeal begins: emails to customer service, hours on hold, and the gnawing uncertainty of when, or if, the funds will be returned. The real culprit isn’t always the bank’s unwillingness to help, but the labyrinth of fragmented financial data they

The post The Backend: Why your refunds take forever and how Recital is fixing it first appeared on Content Krush.

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