Our understanding of customer relations has undergone a remarkable transformation in recent years. In the face of the enduring impact caused by the Covid-19 pandemic and the imminent threat of an economic downturn, we are now reassessing the concept of brand loyalty and exploring new avenues to achieve it. To assess the industry condition, we…
The post The future of loyalty: Metaverse, AI and post-pandemic challenges by Comarch appeared first on Content Krush.