I’m fortunate to work on exciting marketing campaigns for fantastic Nickelodeon and Paramount+ titles. But I never forget that customer experience and marketing go hand-in-hand — everything I plan and execute is to fulfill customer wants and needs. After all, Fluent Support stated that 89% of companies will compete primarily on customer experience by 2025.
The post Customer Experience & Marketing: Why CX Matters More Than Any Other Marketing KPI Right Now first appeared on Content Krush.