I’m fortunate to work on exciting marketing campaigns for fantastic Nickelodeon and Paramount+ titles. But I never forget that customer experience and marketing go hand-in-hand — everything I plan and execute is to fulfill customer wants and needs. After all, Fluent Support stated that 89% of companies will compete primarily on customer experience by 2025.
The post Customer Experience & Marketing: Why CX Matters More Than Any Other Marketing KPI Right Now first appeared on Content Krush.
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